The Ghana National Fire Service (GNFS) has warned that prank calls to its emergency lines are undermining efforts to save lives and property across the country.
Speaking on Atinka TV’s Ghana Nie – Lifestyle, hosted by Ama Gyenfa Ofosu-Darkwa, the Head of Public Relations, Doll Desmond Ackah, said some individuals misuse the Service’s emergency numbers by requesting airtime or even proposing marriage to call attendants. He said such actions waste valuable time and resources, adding that prank callers could face up to six months in jail.
Mr. Ackah stressed that emergency lines are meant strictly for emergencies and urged the public to use them responsibly. He noted that a single prank call can delay firefighters from responding to a real-life emergency where lives may be at risk.
The Fire Service also used the opportunity to address public misconceptions about its operations. Mr. Ackah dismissed claims that firefighters arrive at fire scenes without water, insisting that fire engines are always dispatched ready for duty. He explained that opening water tanks to members of the public at fire scenes is often unnecessary and can disrupt firefighting efforts.
He further revealed that firefighting accounts for only a small portion of the Service’s responsibilities, with fire prevention being its core mandate.
The Service is also preparing to rebrand as the Fire and Rescue Service to reflect its broader role in rescue and emergency response operations.
Responding to criticism over firefighters playing games such as ‘dame’ and ‘oware’ during downtime, Mr. Ackah said the activities help officers relax, stay mentally alert and remain prepared for emergencies.
He reaffirmed the Service’s commitment to professionalism, preparedness and the protection of lives and property.
Ghana|Atinkaonline.com
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